Gladiator Multi-colored Strappy Cut-out Flat Sandals Review

Average Reviews:

(More customer reviews)*******BUYER BEWARE! The sandal runs large, 1/2 a size to a size. The seller admits they knew this in an email to me, but won't update their product description.
I am having a hard time getting ahold of customer service to find out what size I should get. Also, they send it to you in a Priority Mail box which is why the shipping is $10. The problem is, if you want to do a return or exchange you have to send it back in the same packaging, which means another $10 to ship it back. At that point, you have now spent more then the cost of the shoe in shipping! Also, they don't state this but they do not have a hassle free return policy. Not only do you have to spend $20 in shipping to return it (to get it & send it back) but you lose 5% of the cost in re-stocking fees!!!
I emailed customer service & got a reply the first time, but my next 3 emails were ignored. I called & called over a couple days, finally got someone on the phone, & she promised to call me back the next day. That was 2 days ago & she still hasn't called. **BAD CUSTOMER SERVICE*** department that doesn't return phone calls or emails, charges too much in shipping ($10 for a $17 shoe), & doesn't write accurate product descriptions (I would think if they KNOW the shoe runs large, they would acknowledge that in the product description). I am very unhappy with this purchase due to the hassle to get the correct size & the cost of shipping, & would NOT recomend you purchase these shoes, or anything from this seller, due to the fact that they do not maintain effective communication when they are called or emailed.

Click Here to see more reviews about: Gladiator Multi-colored Strappy Cut-out Flat Sandals

Get 58% OFF